Ticket help
Question about an existing order or entry? Include the event name and your order reference.
01 / DIFF VIBESVIP & tables
Planning a birthday, group night or something extra? Tell us your city, event and group size.
01 / DIFF VIBESPartnerships & venues
Bring Diff Vibes to your space or collaborate with the brand.
01 / DIFF VIBESBookings & general
Artists, hosts, press and everything else: get in touch.
FREQUENTLY ASKED
Where do I find my tickets?
Your current ticket seller sends your order confirmation and entry ticket to the email used at checkout. Check spam, then contact the seller using your order reference or email us with the event name.
Can I transfer or refund a ticket?
Transfer and refund terms depend on the event and ticket release. Check the terms on the event’s ticket checkout page and contact us with your order reference if you need help.
How can I ask about a table or group booking?
Email us with the event, date and group size. We’ll confirm the options available for that event.
Where are the full venue and entry details?
Open your event page and ticket confirmation for the latest venue information, timing and entry terms.